Terms & Conditions

Welcome to www.zilliononline.co.za. This website is operated by Zillion Online, a South African-based online clothing retailer. Throughout the site, the terms “we”, “us” and “our” refer to Zillion Online.

By accessing or using our website, including all information, tools, and services available through it, you agree to be bound by the following Terms and Conditions (“Terms of Service”). Please read these terms carefully before using our site. If you do not agree to all the terms, you may not access the website or use any services.

1. Online Store Terms

• You may not use our products for any illegal or unauthorized purpose.
• You must comply with all applicable laws, including copyright laws, in your jurisdiction.
• You must not transmit any viruses, worms, or malicious code.

2. General Conditions

• We reserve the right to refuse service to anyone, at any time, for any reason.
• Your content (excluding payment information) may be transferred unencrypted across various networks.
• You may not reproduce, copy, sell, or exploit any part of our services without our express written permission.
• These Terms are governed by the laws of South Africa.
• We may record customer interactions for training and quality purposes.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if the information available on this site is inaccurate, incomplete, or outdated. Any reliance on the material on this site is at your own risk.

4. Modifications to Services and Prices

• Prices for products are subject to change without notice.
• We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.
• Full payment is required before dispatch.
• We may substitute goods with products of equal or greater value if unavailable. You may opt for a refund instead.

5. Products or Services

• Some products are only available online and are subject to our Returns Policy.
• We strive to display colours and images accurately but cannot guarantee how they appear on your device.
• We may limit product availability by region or user account.
• Clearance items are final sale unless faulty or sent in error.
• Quoted prices are valid for 7 days and not eligible for additional discounts.
  
  
  

Consumer Protection Act (CPA)

Consumers may cancel goods within 7 working days of delivery, as allowed under the CPA. Return shipping is at the customer’s expense and the item must be in original condition.

6. Billing & Account Information

• We reserve the right to refuse any order you place with us.
• You agree to provide accurate, current, and complete purchase and account information for all purchases made.

7. Optional Tools

We may provide access to third-party tools “as is” without warranties or conditions of any kind. Use is at your own risk.

8. Third-Party Links

Third-party links may redirect you to websites not affiliated with us. We are not responsible for their content or practices.

9. User Comments, Feedback, and Submissions

Any submissions may be used by us without restriction. You agree not to violate any rights or laws with your submissions. We are not obligated to monitor or remove user content but reserve the right to do so.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice, including after an order has been placed.

12. Prohibited Uses

You are prohibited from using the site for any unlawful or harmful purpose, including but not limited to:

• Violating any regulations or laws
• Harassment, abuse, or discrimination
• Uploading viruses or malicious code
• Phishing, spamming, or scraping

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability

Our services and products are provided “as is” without warranties of any kind. We are not liable for any damages related to the use of our products or services to the fullest extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless Zillion Online and its affiliates from any claims arising out of your breach of these Terms or your violation of any law or third-party rights.

15. Severability

If any part of these Terms is found to be unenforceable, the remainder will remain valid and enforceable.

16. Termination

You may terminate these Terms at any time by ceasing use of our site. We reserve the right to terminate your access at our discretion if you violate these Terms.

17. Entire Agreement

These Terms and any other policies posted on this site constitute the entire agreement between you and Zillion Online.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa.

19. Changes to Terms of Service

We may update these Terms at any time. Please review this page periodically for changes. Your continued use of the site signifies your acceptance of any updates.

20. Force Majeure

Zillion Online shall not be held liable for any delay or failure to perform due to circumstances beyond its reasonable control.

21. Contact Information

If you have any questions about these Terms & Conditions, please contact us via our Contact Page.